Privacy Statement

--> Privacy Statement

Artstream Privacy Policy

Overview

Artstream knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Artstream, you are accepting the practices described in this Privacy Notice.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent or in reply to a specific request from you.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we may collect about you includes:

your name
your sex
address
phone number
email address
credit/debit card details

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct these promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

More Detailed Information

What Personal Information About Customers Does Artstream Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at Artstream. Here are the types of information we gather.

Information You Give Us:
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

Automatic Information:
We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies" on some pages and we obtain certain types of information when your Web browser accesses Artstream. A number of companies offer utilities designed to help you visit Web sites anonymously. Although we will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these tools exist.

E-mail Communications:
If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this by selecting unsubscribed in the newsletters menu.

What About Cookies?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as automatic login and permanent shopping carts for storage of items in your Shopping Cart between visits.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our coolest features.

Does Artstream Share the Information It Receives?
Information about our customers is an important part of our business, and we do not share customer information with any other businesses.

How Secure Is Information About Me?
We work hard to protect the security of your information. Our secure server software (SSL) is the industry standard and is among the best software available today for secure electronic commerce transactions. It encrypts all of your personal data, including debit and credit card details, so that they cannot easily be read as they travel over the Internet. It is also important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.

What Choices Do I Have?
You can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such features as Automatic login, and permanent shopping carts. You can add or update certain information on pages such as those listed in the "My Account" pages.
If you do not want to receive e-mail or other mail from us, please adjust your account to reflect this in the newsletter menu.

Queries
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site, you can contact Artstream for clarification.